TECH

If you've had an iPhone 7 with audio issues, it's about to get due.

iPhone 7 and iPhone 7 Plus

Earlier in 2024, Apple agreed to settle a class action lawsuit over audio problems with the iPhone 7 — but conditions are very limited and the application period is almost over.

It was an “audio circuit defect,” also known as “loop disease,” that caused affected users to have speaker buttons inactive during calls. They also lost Siri voice commands, the Voice Memos app didn't work, and the audio quality from the microphone was degraded.

The subsequent class action lawsuit took six years before Apple agreed to pay a total of $35 million. The settlement administrator has sent a postcard to affected users, and anyone who receives it must respond by Monday, June 3, 2024.

Anyone who responds to the postcard must respond by Monday, June 3, 2024.

However, since only people who received a postcard were potentially eligible, the number of eligible users was limited by Apple's terms and conditions:

  • Must have an iPhone 7 or iPhone 7 Plus between September 16th 2016 to January 3, 2023
  • Have documentation that they filed a complaint with Apple.
  • They must have paid Apple for the repair or replacement.

Users who check all these boxes will ultimately receive an amount between $50 and $349. Class action members who filed a complaint but did not pay for repairs will receive up to $125.

The amounts and who will receive them are decided at a final approval hearing. This will happen on July 18, 2024.

However, it is not yet known when they will receive the money. After the Batterygate lawsuit was settled, it took about a year for payments to be sent.

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