The difficulties continue for Sonos. The company confirmed that due to an ongoing “major outage,” Apple Music is currently unavailable through the Sonos app.
On Reddit, some Sonos users say they are unable to access their library of Apple Music content. Other users say they have been randomly logged out of their Apple Music account and are unable to sign back in. Many users say the outage has been affecting them since Tuesday afternoon.
On its system status page, Sonos confirmed the “major outage” and said it is working on a fix. There is no timeline for when the fix will roll out.
We’ve identified an issue with Apple Music on Sonos and are working with them to resolve it. You may not see all of your results when browsing Apple Music in the Sonos app until this issue is resolved.
Sonos’ integration with Apple Music generally allows users to access and play the entire Apple Music catalog of content. There’s also support for browsing custom playlists, favorites, and more.
This is just the latest in a series of issues affecting the Sonos app. It’s unclear at this time whether the issue is related to a Sonos outage or an Apple Music outage. That being said, Apple Music is working fine for everyone else.
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