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Apple@Work: Balancing security and productivity in the age of artificial intelligence

Powered by Kolide: If your device isn't secured, it won't be able to access your apps. This is device trust for Okta. Visit kolide.com/appleatwork to learn more and watch a demo.

Every CIO, CEO, and board of directors in 2024 is talking about two things: security threats and the impact of artificial intelligence. Companies today are caught between a rock and a hard place, grappling with the need to protect their operations without limiting their ability to achieve their goals and stay ahead of the competition. This clash between safety measures and the desire to improve productivity is nothing new. However, this issue has become more pressing than ever thanks to the rise of cyber threats and the rapid development of generative artificial intelligence.

About Apple @ Work: Bradley Chambers managed the corporate IT network from 2009 to 2021. With his experience deploying and managing firewalls, switches, MDM, enterprise Wi-Fi, thousands of Macs, and thousands of iPads, Bradley shares how Apple IT managers implement Apple devices, build networks to support them, and train users, stories from the IT management trenches, and ways Apple can improve its products for IT departments.

To understand how different industries navigate this delicate balance, 1Password conducted a survey of 1,500 employees in North America, 500 of whom work in IT security. The end result is clear: a company leader does not have to worry about choosing between getting the job done and ensuring safety. However, 1Password's results show that many feel pulled in both directions. Half of security experts noted that finding a middle ground is becoming an insurmountable task.

Gone are the days when organizations could afford to relax security measures a little. Now, the financial impact of cybersecurity incidents is growing, with average costs rising 15% over the past three years to $4.45 million, according to IBM's latest Cost of a Data Breach study.

Meanwhile, the pressure on employees to deliver for their companies grows. In their quest to increase productivity and do more with less, they are turning to technologies such as generative artificial intelligence, unauthorized software, remote work flexibility, and personal devices instead of corporate devices.

Security experts are struggling to keep up. keeping up with the times. This scenario leaves businesses vulnerable to a variety of unauthorized applications and solutions accessed from multiple devices and unsecured networks—from the local coffee shop, hotel Wi-Fi, airport, or conference.

As employees operating from With the best of intentions, attackers are also embracing the world of new tools and techniques that come with the current era of technological disruption. Today, companies must find innovative ways to synchronize the productivity and security vital to their prosperity.

Key findings of the survey

  • Struggle for balance: 50% of security professionals find it nearly impossible to balance employee safety and productivity.
  • Insufficient Security: 79% believe their security measures are insufficient.
  • AI Concerns: 92% are concerned about generative AI, with top concerns being sensitive data entry (48%), learning incorrect/malicious data (44%) and phishing using artificial intelligence (42%).
  • Main threats. The top threats identified include external attacks such as phishing and ransomware (36%), internal threats such as shadow IT (36%) and human error (35%).
  • Password Practices: 61% of employees manage passwords poorly, with managers and above more likely to increase the risk of breaches.
  • Prevalence of Shadow IT: 34% of employees use unapproved ones applications, with an average of five shadow IT tools each.
  • Use of personal devices: 17% use personal or public computers exclusively for work.
  • Careless attitude towards security: 54% of employees admit to being careless in following security policies to improve productivity or because the policies are inconvenient.
  • Reactive Security: 69% of professionals security teams are reactive, primarily due to too much expansion (61%).
  • Changing solution tools: 32% of security teams have changed tools/vendors in the past to more complete solutions. year.
  • Convenience vs. Security: Only 9% prioritize employee convenience when choosing security software, while 44% of employees prioritize convenience.
  • Limitations of Single Sign-On: 69% believe single sign-on (SSO) is not enough to protect employee identities.

Download the entire report from 1Password.

Sponsored by Kolide: If your device isn't secured, it won't be able to access your apps. This is device trust for Okta. Visit kolide.com/appleatwork to learn more and watch a demo.

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