Julie Clover
At least one U.S. cell phone carrier appears to be experiencing an outage that is preventing customers from making or receiving calls. AT&T, T-Mobile and Verizon customers have complained about the issue on social media, and there are also reports of outages on the Down Detector website.
According to AT&T, the outage affected calls between carriers in the United States. All major carriers are working to restore service.
There is a nationwide issue that is impacting customers' ability to make cross-carrier calls. Carriers are working as quickly as possible to diagnose and resolve the problem.”
Affected customers are reporting dropped calls and an inability to hear the person they are trying to contact.
Update:AT&T says the compatibility issue has been resolved and that it has worked with other carriers to resolve the issue.
Update 2: T-Mobile clarified that its network did not go down. T-Mobile spokesperson: “We are not experiencing any outages. We've seen an increase in Down Detector on other providers, so this may be an issue our customers are experiencing when connecting to users on other networks.”
Tags: AT&T, T-Mobile, Verizon[ 42 comments]
