By: Julie Clover
Fit is the most important aspect of the Vision Pro because if it's not placed on your head correctly, it will be heavy and uncomfortable, and the displays can look blurry. Apple today published several support documents on how to properly use Vision Pro and what to do if you have light leakage, eye alignment issues, and other issues.
Selecting a tape
For Vision Pro there are two tapes: Solo Knit Band and Dual Loop Band. With either strap, the Vision Pro should feel balanced across your cheeks and forehead, and should fit snugly but not too tight. A headband that is too tight may cause skin sensitivity, general discomfort, or marks and indentations on the face, but Apple says some “transient mild markings” are expected after normal use.
Users should choose this option. band that feels most comfortable, and then adjust to it.
Adjusting the Custom Knit Strap
- Turn the Fit Dial counterclockwise and pull the device behind the frame away from the face to loosen the strap if it is too tight. If it doesn't loosen enough, you may need a larger size.
- If the strap seems too loose, turn it clockwise to tighten it. If it does not tighten tighter, a different size may be needed.
- If you feel pressure on your forehead, lift the Solo jersey band by gently pulling it up at the back of your head.
- To relieve pressure on your forehead cheeks, lower the Solo jersey band by pulling it lightly down at the back of the head.
- To reduce pressure on the bridge of the nose, switch to the light pad marked +, or use the Dual Loop Band.
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Dual Loop Band Adjustments
- If the headband is too tight, hold the Vision Pro to your face and use your other hand to loosen the top and bottom straps of the Dual Loop Band. Pull the frame away from your face.
- To relieve pressure on your forehead, grasp the frame, loosen the bottom strap, and tighten the top strap.
- To relieve pressure on your cheeks, grasp the frame, pull down on the bottom strap belt and loosen the top belt.
- To reduce pressure on the bridge of your nose, switch to a lightweight cushion marked + or use a Solo Knit Strap.
Light sealing cushion fit
- If your eyelashes are touching the Vision Pro or you receive a notification that your eyes are too close, switch to the light pad marked with a + sign. If this doesn't help, you may need a different size Light Seal Cushion.
- If your eyes are too far from the displays, change to a thinner Light Seal Cushion. If this doesn't work, you may need a different size light seal.
Align the displays
If you feel pressure on the bridge of your nose and adjusting the strap doesn't help, Apple suggests using the Align Displays feature in Settings > Eyes & Hands.
To move the displays slightly away from the nose, press the top button to move the displays outward. Press and hold the Digital Crown to move the displays inward for perfect visual alignment.
Fixing light leak
Apple offers to determine if you're experiencing leakage correctly light, you should use Vision Pro in both a bright and dimly lit room.
If the Vision Pro quality improves in a dimly lit room, there is a light leakage problem that needs to be addressed. by adjusting the fit of the Vision Pro headband or choosing a different light blocking pad.
If a dimly lit room doesn't improve the experience, Apple says the light coming from the display may cause some reflections within the optical system.
Some light leakage around the nose is normal.
Tips for a good fit
- Apple recommends removing facial jewelry, such as rings nose or eyebrow rings before putting on Apple Vision Pro.
- Uneven discomfort in the facial area, such as pressure on the forehead, cheeks, or nose, is a sign that another light seal or light seal pillow may be needed. Other signs include light leakage, eyelashes touching the display, and eye position alerts.
- Make sure there is no hair caught in either the band or cable to avoid being pulled.
- > Vision Pro is not intended for use by children under 13 years of age and may not be suitable.
Solving Eye Setup Issues
If the Vision Pro Eye Setup feature is not available follow, Apple has several solutions.
- Make sure your device is installed correctly and follow any warnings that appear on the display.
- If you are having trouble adjusting your eyes Apple warns that eyelash extensions and objects near the eyes, such as rhinestones or glitter, can cause problems.
- Eyes that are too wet or too dry can affect your eye alignment. .
- Debris on the Vision Pro display or ZEISS optical inserts can cause problems.
- Cosmetic contact lenses are not compatible with Vision Pro and must be removed.
- >Rigid Contact lenses may not work with Vision Pro.
- Medical conditions such as drooping eyelids, changes in eye position, or uncontrolled eye movements may make it difficult for Vision Pro to detect your eyes. There are several accessibility features that can help.
More Help
Apple says that if setup tips don't help, users should visit their local Apple Store for help. It is important to do this quickly as the exchange process must begin within 14 days of receiving the Vision Pro and accessories.
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