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Apple details what to do if Vision Pro causes visual discomfort, motion sickness, and more

Posted by Julie Clover

Since the launch of Vision Pro, Apple has published a number of supporting documents on how to use the device and what to do if you experience motion sickness or discomfort while wearing the headset.

Visual discomfort

Vision Pro users experiencing visual discomfort such as blurred vision, double vision, dry eyes, watery eyes, light sensitivity and eye strain, you should stop using the Vision Pro and wait until symptoms subside.

To minimize visual discomfort, Apple says a good fit is essential, with pressure balanced across the nose and cheeks, and the correct alignment is also established. Vision Pro should be used in short intervals, and Apple recommends taking regular breaks every 20 to 30 minutes.

Apple also says to keep your head upright rather than tilting it to one side or another, and sit upright during Watching 3D movies, immersive media, or spatial videos may help.

Alignment

Vision Pro was designed with a specific range of interpupillary distances in mind, but Apple says some People outside this range may experience visual discomfort when using the headset.

Safety Guidelines

Apple recommends that people with certain medical conditions use caution when using Vision Pro.

The headset should be used in a “controlled” indoor or outdoor environment where there are no obstacles that could cause tripping hazards. or hit with your hands. Apple warns that door handles and cabinets can get caught on the power cord and cause it to unplug.

Vision Pro should not be used in extreme temperatures, rain, fog, or any humidity; Water damage is not covered. under warranty. For best results, Vision Pro should also be used in a well-lit area, as low light conditions may increase the risk of object collisions.

Battery

The Vision Pro battery should be stored in a in a well-ventilated area so that it does not get too hot.

Motion sickness

A “small number of people” may experience motion sickness when using the Vision Pro. Symptoms include dizziness, nausea, decreased consciousness, upset stomach, increased salivation, headache, fatigue and sweating. Apple says it may take up to 30 minutes for symptoms to appear.

Those who experience motion sickness should stop using the headset and should not use Vision Pro on airplanes. Using the device for short periods of time and with less immersion may help.

To minimize motion sickness, Apple says users should reduce head movement and move their head and neck as little as possible. Apple also recommends reducing visual motion by reducing window sizes, reducing immersion, and turning on the Reduce Motion option in Accessibility settings.

You should also avoid highly dynamic effects such as Apple Immersive Media. those who are motion sick, like spatial video with a lot of movement.

Related Reviews: Apple Vision Pro, VisionOS Buyer's Guide: Vision Pro (Buy Now) Related Forum: Apple Vision Pro [92 comments]

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